Case Study: East Tennessee State University achieves a streamlined RPT review process with Watermark Faculty Success

East Tennessee State University streamlines RPT reviews with Watermark

East Tennessee State University (ETSU) faced an inefficient digital review, promotion, and tenure (RPT) process that had replaced physical binders with confusing file structures, endless emails, and administrative bottlenecks. To overcome this challenge, the university turned to Watermark and implemented its Faculty Success product to build a more streamlined and frictionless system.

By utilizing Watermark Faculty Success, ETSU implemented a configurable solution that automated workflows to mirror campus policies. The vendor's system eliminated manual intervention with smart review paths and automated notifications, creating a transparent process for faculty. This resulted in a streamlined RPT reporting system, simplified annual evaluations, and an elevated, less stressful faculty experience.

East Tennessee State University (etsu)