Case Study: California State University, Los Angeles simplifies faculty reviews and course evaluations with Watermark

California State University, Los Angeles cuts course eval deployment to under 30 minutes with Watermark

California State University, Los Angeles faced a challenge with rigid legacy software that bottlenecked its retention, tenure, and promotion (RTP) process. The university needed a change to simplify these campus-wide processes and sought a solution from Watermark.

Watermark implemented its Course Evaluations & Surveys (CE&S) product, achieving a quick win by reducing deployment time to under 30 minutes and boosting class response rates to over 80%. This early success built the trust needed to roll out Watermark Faculty Success. The solution saved hours of admin time and achieved zero-friction adoption across campus by protecting unique college workflows.

California State University, Los Angeles