Case Study: Dengo achieves 1,000% ecommerce order growth with VTEX Commerce Platform

Dengo the delicious experience of live ecommerce

Dengo, a Brazilian luxury chocolate brand born from a social-impact project, faced the challenge of translating its in-store, sensory customer experience to e‑commerce—especially as physical stores became constrained. To upgrade its digital channel and preserve the human touch of its boutiques, Dengo chose VTEX and leveraged the VTEX Commerce Platform together with StreamShop’s live‑streaming expertise to bring a live store experience online.

VTEX supported a headless, API‑driven architecture and catalog management that integrated StreamShop’s live video layer, enabling specialists to guide shoppers in real time and turn clicks into orders without additional platform costs. The live commerce solution drove major results for Dengo: after stores closed, e‑commerce orders rose by over 1,000% per day, boosting engagement and allowing the brand to scale a humane, in‑store experience online—powered by VTEX.

Dengo

Estevan Sartoreli

Chief Executive Officer