Case Study: Martinsville Henry County 911 Center achieves faster, ultra-reliable call recording and retrieval with VPI

VPI Helps Martinsville Henry County 911 Center Best Meet Community Needs

Martinsville Henry County 911 Center dispatches police, fire and rescue for Henry County and the City of Martinsville. The center’s aging 4 mm DAT recorder made search and retrieval slow, undermining operational efficiency and responsiveness, so they turned to VPI and its call and radio recording solution (the VPI Recording System) to modernize voice data management.

VPI implemented a feature-rich, open-architecture recording system that integrates with NetClock for precise date/time search, enabling ultra‑reliable capture and fast retrieval of telephone and radio communications. The VPI system eliminated hours-long searches for recordings, reduced staff time spent on retrieval, improved training and quality monitoring, and streamlined sharing of incidents for prosecutors and other agencies—significantly boosting the center’s efficiency and reliability.

Martinsville Henry County 911 Center

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Martinsville Henry County 911 Center