Case Study: Basamh Trading Company achieves 70% reduction in manual vendor claims and streamlined promotions with Vistex Solutions for SAP

Vistex Solutions for SAP enabled Basamh to gain visibility, agility, and accuracy in their promotions management

Basamh Trading Company, a leading FMCG distributor in Saudi Arabia, needed to modernize promotions management and off‑invoice agreements to support regional expansion. Their existing SAP-based distribution channels were not sufficiently scalable or operationally efficient to calculate monthly provisions and closures, so Basamh selected Vistex and its Vistex Solutions for SAP to improve pricing, promotions and claims processing.

Vistex implemented Vistex Solutions for SAP embedded in SAP ECC to automate on‑invoice promotions, claims, rebates and incentive calculations while preserving native integration with Basamh’s ERP and Business Warehouse. The solution delivered end‑to‑end traceability, reduced customer service administrative workload, automated rebate/incentive calculations, improved budget validations and reporting, and cut manual vendor‑claims processing by 70%, lowering total cost of ownership and enabling scalable promotions management.

Basamh Trading Company