Case Study: W.W. Grainger achieves 72% reduction in manual sales commission processing with Vistex Solutions for SAP

Vistex solution consolidates systems, slashes administration support needs

W.W. Grainger, a Fortune 500 broad-line supplier of maintenance, repair and operations products, faced fragmented sales compensation management across multiple divisions and systems, with roughly 3,000 sales rep compensation plans requiring labor‑intensive manual calculations, invoicing and reconciliation. To consolidate execution, improve accuracy and visibility, Grainger selected Vistex and its Vistex Solutions for SAP to run compensation plans inside their existing SAP® environment.

Vistex implemented the solution with a joint team of Vistex experts, Grainger business users and IT staff using blueprinting workshops and a detailed roadmap. Vistex consolidated multiple plans into a single SAP repository, automated core administrative functions, provided a commission web portal and integrated processes with SAP ERP—resulting in a 72% reduction in manual effort, fewer hours and lower headcount needs, improved accounting consistency and greater user control over plan management.

W.W. Grainger

Dee Anne Altenhoff

W.W. Grainger