Case Study: Topco Associates achieves over 40% hands-free order flow and improved pricing accuracy with Vistex Solutions for SAP

Topco leverages Vistex Soluons for SAP to improve member pricing, rebate, and promo on programs

Topco Associates, a $15 billion grocery purchasing cooperative representing more than 50 retail and wholesale members and 15,000+ stores, struggled with multiple, fragmented order‑processing systems that created inconsistent programs and manual handling of promotions, rebates, and price updates. To modernize pricing, rebate and promotion programs and improve visibility and analytics, Topco selected Vistex Solutions for SAP.

Vistex implemented integrated pricing, data maintenance and rebate tools within SAP, replacing a custom pricing system and automating agreement setup and processing. The Vistex solution increased hands‑free order flow from 11% to over 40%, raised automatic cash application from 0% to more than 50%, improved pricing integrity and member reporting, and supported 50 million price conditions and ~10,000 promotions per year—delivering measurable cost savings and greater agility for Topco Associates.

Topco Associates

Jonathan Morse

Vice President of Technology and Continuous Improvement