Case Study: Leading Supplier of Networking Equipment achieves $500M+ in incremental services revenue with Vistex

Technology Leader Increases Service Revenue With Targeted Training & Incentives

Leading Supplier of Networking Equipment Company sells through 11,000 resellers to SMBs but faced low uptake of its branded services—partners feared losing customer relationships and didn’t see the financial value, leaving nearly 60% of products without service contracts. To address this, the customer worked with Vistex, leveraging Vistex’s go-to-market services and channelRewards incentive software alongside training and communications tools.

Vistex implemented a program of targeted partner training, a marketing web portal, bite-sized e-learning and quizzes, role-based communications, joint-marketing funds and incentive fulfillment via channelRewards. Within the first year partners saw a triple-digit increase in service bookings and participating partners doubled year-over-year revenue; over four years the program generated more than $500M in incremental services revenue while training 4,000 sales reps at 1,000+ reseller companies—demonstrating clear, measurable impact from Vistex’s solution.