Case Study: Kimberly-Clark streamlines global pricing and chargebacks with Vistex

Kimberly-Clark cuts 24-hour pricing delays with Vistex

Kimberly-Clark, a leading consumer products manufacturer, faced the challenge of disparate legacy business systems across its global regions and business units. Integrating these systems with its existing SAP infrastructure was prohibitively expensive. The company needed to acquire additional functionality to improve control over pricing agreements and the claims process, aiming to establish a single global process. To address this, they worked with vendor Vistex to implement SAP margin optimization solutions.

The solution implemented by Vistex integrated fully with SAP ERP, eliminating the need for costly custom interfaces. This allowed Kimberly-Clark to harmonize its business processes on a common base design. A key result was the achievement of real-time integrated contract pricing for sales orders, which eliminated a 24-hour processing delay. Vistex also enabled seamless integration with other critical systems, allowing users to perform more effectively and efficiently across all North American business units.

Kimberly-Clark Corporation