Case Study: High Performance Network Leader achieves sub-4-week MDF payments and reduced operating costs with Vistex

High Performance Network Leader - Customer Case Study

High Performance Network Leader, a global provider of high-performance network infrastructure with some 12,000 partners and 2,000 channel companies, faced a struggling MDF program marked by payment delays, lengthy accruals, high operating costs, heavy administrative burdens, poor controls and limited ROI visibility. The customer engaged Vistex to modernize and simplify its MDF processes using Vistex’s channelMDF solution.

Vistex deployed channelMDF to more than 325 partner companies and 460+ partner contacts across 60+ countries, enabling online claims, proof-of-performance uploads, localized program management and faster reporting. The Vistex implementation cut payment timeframes from 12 weeks to under four, saw partner projects more than double in the first two quarters, produced 500+ approved partner activities, exceeded USD $3.2M in MDF payouts, and reduced operating costs while boosting partner satisfaction and engagement.