Case Study: Summit Electric Supply achieves 118% increase in chargeback claims revenue with Vistex Solutions for SAP

Greater Control and Full Visibility Helps Summit Double Claims Revenue

Summit Electric Supply, a $421M wholesale distributor of industrial electrical equipment, was processing about 1,700 chargeback documents per day across 35 vendors using custom legacy apps and spreadsheets. That manual approach left the company with poor visibility into missed or erroneous claims and ongoing profit leakage, so Summit evaluated options and selected Vistex Solutions for SAP to address its high-volume claims management challenge.

Vistex implemented its Solutions for SAP, leveraging core SAP ERP to automate claims processing (EDI, flat files, XLS, web portal), eliminate paper, and provide sophisticated reporting and dispute management. The Vistex solution cut manual work, sped turnaround, improved program control and real-time visibility, reduced working capital needs—and delivered a measurable 118% increase in chargeback claims revenue.

Summit Electric Supply

David Wascom

Chief Information Officer