Case Study: Graybar achieves faster, more accurate pricing management with Vistex

Graybar cuts pricing maintenance support staff by 60% with Vistex

Graybar, North America's largest distributor of electrical and communications products, faced an enormous challenge in managing its complex pricing environment. With millions of pricing records for its vast number of SKUs and customers, its existing system was inefficient and required too many person-hours. Graybar turned to Vistex to implement its SAP margin optimization solutions to simplify this management.

Vistex provided an end-to-end pricing solution that integrated data maintenance within Graybar's core SAP ERP application. This allowed for intuitive price adjustments, mass updates, and batch operations. The results were substantial: Graybar automated its pricing, accelerated update processes, reduced its pricing support staff by 60%, and improved its ability to meet critical price-change deadlines.

Graybar