Case Study: Cheney Brothers achieves 15% sales growth and faster cash flow with Vistex's SAP Paybacks & Chargebacks

Cheney Brothers Improving Customer Engagement with SAP® ERP and SAP Paybacks and Chargebacks

Cheney Brothers, a US food-distribution company, needed to replace a costly, decentralized legacy IT system and improve sales engagement, visibility, and vendor cost recovery. To address these challenges they implemented SAP ERP and the SAP Paybacks and Chargebacks application provided by Vistex to automate manual processes, expand the sales role, and deliver real‑time data to better serve customers.

Vistex centralized rebate and deviation processes and gave sales teams up‑to‑the‑minute reporting and dashboards, enabling faster reporting and daily visibility into accumulated deviations and rebates owed. The solution boosted cash flow, reduced warehouse and return costs, improved vendor cost recovery, and delivered measurable results — including a 15% increase in revenue and about 50% higher productivity.

Cheney Brothers

Joseph L. Haber

Chief Information Officer