Case Study: Basamh Trading Company achieves automated promotions management and claims processing with Vistex

Basamh cuts manual claims work and automates promotions with Vistex in a short implementation

Basamh Trading Company, a leading FMCG distributor in Saudi Arabia, faced inefficiencies in its off-invoice promotions and claims processing. Their existing system lacked the scalability and operational efficiency needed for long-term growth. To modernize its promotions management, Basamh partnered with vendor Vistex to implement its SAP margin optimization solutions.

Vistex implemented its SAP-based solutions, which integrated natively with Basamh's existing SAP ECC system. This implementation automated rebates and incentives, eliminated manual calculations and errors, and reduced the administrative workload for the Customer Service Department. The results included streamlined claims processing, simplified discount management, and full systemwide traceability.

Basamh Trading Company