Virtuous
80 Case Studies
A Virtuous Case Study
Logos Academy, a K-12 education nonprofit, faced significant challenges with its legacy donor CRM. Their previous system from another provider offered very limited access, was not mobile-friendly, and was difficult to use without extensive training. This created a risk of losing donor data and hindered their fundraising efforts in the community. Furthermore, they lacked personalized customer support and were frustrated by their vendor's fee structure.
Virtuous provided a cloud-based CRM solution that made key fundraising data accessible to the entire Logos Academy team anytime, anywhere. The platform's intuitive interface and mobile apps enabled staff to access donor insights on the go and easily log interactions. Virtuous also assigned a dedicated Customer Success Coach to provide personalized support. The implementation was met with immediate enthusiasm from the team, giving them access to the right data with little effort and allowing them to track custom data points to accelerate their cause.