Case Study: TeamViewer achieves 150% more video production with Vidyard

A Vidyard Case Study

TeamViewer creates 150% more video content with Vidyard

TeamViewer, a global software company, faced significant challenges with its video marketing strategy. Initially relying on YouTube and then an in-house solution with JW Player, the company struggled with videos being blocked in key markets like China, unreliable subtitle support, and a cumbersome process that created bottlenecks with their web development team. These issues hindered their ability to produce and distribute video content efficiently at a global scale.

By implementing the Vidyard platform, TeamViewer's marketing team gained full autonomy over their video content. The solution resolved the CDN and subtitle issues and eliminated the need for video encoding. This allowed TeamViewer to increase its video output by 150% with the same resources, cut subtitle implementation time in half, and significantly reduce upload times. Vidyard enabled the team to achieve their goal of creating a video for every new product feature.


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