Case Study: Deputy achieves faster, more personal sales follow-up with Vidyard

Deputy boosts sales conversion with Vidyard across 300,000 daily users

Deputy, an employee management software company, faced a challenge in maintaining personal connections with its high volume of trial sign-ups. Their sales and account executive teams found writing custom follow-up emails too time-consuming, risking leads falling through the cracks. They needed a fast, personal method to engage prospects, which led them to the vendor Vidyard.

Deputy implemented Vidyard's Chrome extension for creating personal video messages. This allowed their teams to put a face to a name, quickly answer customer questions with video, and get notified when videos were viewed. As a result, Vidyard became integral to their sales process, significantly increasing conversion rates and sales performance while achieving their "speed to lead" goals.

Deputy