Case Study: Alaska Airlines achieves greater GSE efficiency and accountability with Veryon GSE

Alaska Airlines streamlines GSE operations with Veryon across 16,000+ employees

Alaska Airlines faced challenges in managing its Ground Support Equipment (GSE) operations, including communication gaps in the service request process and a lack of visibility for proactive planning and accountability. To address this, they implemented Veryon and its GSE asset management solution.

The Veryon GSE solution provided an easy-to-use interface for reporting issues, integrated with Sage Parts for efficient parts management, and enabled automatic service reports. This introduced transparency and immediate feedback, replacing unreliable communication methods. As a result, Alaska Airlines achieved streamlined operations, enhanced accountability with tools like Out-of-Service reports, and enabled proactive GSE fleet planning based on data-driven scorecards. Veryon's system also supported standardized maintenance and quality control programs.

Alaska Airlines