Case Study: World Outsourcing Solutions gains more customers and automates lead generation with Vervoe

How World Outsourcing Solutions Uses Vervoe to Get More Customers

World Outsourcing Solutions, a London-based contact center business run by Yeukai Kalidori, needed a faster way to manage podcast guest applications and follow-ups. Until recently the team relied on spreadsheets and manual email questionnaires, which led to weeks of back-and-forth scheduling; they turned to Vervoe’s advanced interviewing platform and online questionnaires to streamline the process.

Using Vervoe, World Outsourcing Solutions now directs applicants from social ads to an online questionnaire that sets the podcast agenda, then uses automated emails to schedule interviews and promote services. The automated pipeline has turned the podcast into a reliable lead channel—four out of 10 guests become customers (40%)—and each new client is matched with a Vervoe-tested virtual assistant, making the process faster, more consistent, and more profitable.

World Outsourcing Solutions

Yeukai Kajidori

CEO & Director