Case Study: BlueCross achieves 7x recruitment productivity with Vervoe

How Bluecross Is Using Vervoe To Increase Productivity 7x

BlueCross, a Melbourne-based aged care provider with 4,000+ employees, was struggling with an overwhelmed recruitment process: facility leaders were spending up to 50% of their week on hiring, heavy reliance on agencies, and COVID restrictions prevented onsite assessment centres. To solve this, BlueCross implemented Vervoe’s skills-assessment–based hiring at the top of their recruitment process to create a contactless, scalable way to screen candidates.

Vervoe delivered a contactless, 24/7 assessment workflow implemented in under 48 hours; BlueCross screened 900 applicants in less than six weeks (work that would have taken ~40 weeks previously), maintained a candidate NPS above +71, and reported a 7x productivity increase plus direct cost savings that will pay for themselves in the first year. Vervoe’s solution reduced no-shows, cut agency dependence, and enabled the two-person talent team to scale hiring across residential facilities.

Bluecross

Joel Broughton

Head of Talent Acquisition