Case Study: Flow achieves reliable hires and a better candidate experience with Vervoe

Go with the Flow and hire someone awesome

Flow is a Denver-based digital marketing agency that runs apprenticeships to help underprivileged youth build careers in digital marketing. Their traditional hiring process—job ads, résumé screening, Gmail, phone screens and Google Docs—was messy and led to hires who couldn’t actually perform the work. Flow discovered Vervoe and its talent trials to help validate candidates’ skills before investing time in interviews and training.

Vervoe supplied a library of expert-written talent trials that Flow used to build custom tests for a Live Chat agent role, evaluating writing, grammar, critical thinking, computer skills, reading comprehension and client service; 70% of invited candidates completed the trials. The outcome: the new Live Chat hire is performing exceptionally, Flow reports greater confidence in hiring decisions and a fair, seamless candidate experience, and Hannah Szabo says Vervoe gives the team an “unfair advantage” in recruiting.

Flow

Hannah Szabo

Content Editor