Case Study: Work Entropy achieves rapid, inclusive global hiring with Verint Systems' Intelligent Interviewing

Work Entropy Harnesses Gig Worker Potential Around the Globe

Work Entropy is a platform reinventing the gig economy by connecting skill-based freelancers in 50 countries with meaningful, profitable work. The company faced the dual challenge of quickly and fairly matching diverse, often disadvantaged candidates to the right gigs while assessing skills and language ability at scale—sometimes with limited internet access—without sacrificing speed, quality, or inclusivity.

To solve this, Work Entropy deployed Verint Intelligent Interviewing in the cloud, going live in 30 days and using automated, ML-driven assessments, phone screens, multi-lingual and Language IQ testing, and an academy for upskilling. The result: more than 7,000 candidate assessments in 50 countries in under a year, application-to-onboarding in as little as 24 hours, faster time-to-value, improved candidate quality and retention, and lower acquisition, training, and onboarding costs.

Work Entropy

Andrew Kennedy

Founder and CEO, Head of Culture