Case Study: Tyne Tunnels 2 Limited achieves real-time situational awareness and rapid emergency response with Verint Systems

Verint Video Surveillance is a Mission-Critical Function for Monitoring the Tyne Tunnel

Tyne Tunnels, managed by TT2, are high‑volume toll tunnels under the River Tyne carrying about 65,000 vehicles a day, so reliable video surveillance is mission‑critical for safety and traffic management. TT2’s legacy CCTV system was “cobbled together” and lacked image quality, robust search, real‑time situational awareness and scalability, prompting a modernization effort during a 2011 upgrade.

TT2 selected Verint Enterprise VMS with Verint encoders and FLIR analytics to convert and centralize 150 cameras (90% IP), integrate with SCADA, and provide full redundancy and failover. The solution enabled a 24/7 command center with automated incident detection, faster emergency response, higher‑resolution video for investigations, simplified system management, and scalable monitoring to meet evolving operational and security needs.

Tyne Tunnels 2 Limited

Hanson Pottinger

Technical Manager