Case Study: Redstone Federal Credit Union achieves enhanced fraud prevention and court-ready video evidence with Verint Systems

Redstone Federal Credit Union - Customer Case Study

Redstone Federal Credit Union, founded in 1951 and now one of the 25 largest federal credit unions with more than $4 billion in assets, is deeply focused on member service and community trust. As fraud and sophisticated criminal activity increased, Redstone needed reliable, court‑quality video and a security vendor with proven longevity and strong IT security credentials to support comprehensive investigations across its geographically distributed branches.

Redstone selected Verint’s solutions—EdgeVR, EdgeVMS, advanced IP cameras, enterprise network video recorders and analytics—to provide real‑time threat detection, improve operational compliance and strengthen fraud investigations. The deployment delivered higher‑quality, court‑admissible video, faster incident response and ongoing vendor support (15 years and counting), plus new analytics at ATMs to proactively reduce fraud and drive measurable ROI.

Redstone Federal Credit Union

Jonathan Kirby

Physical Security Manager