Case Study: Ninety One achieves unified compliance recording and operational assurance with Verint Systems' Financial Compliance solution

Ninety One Transitions to Unified Compliance Recording and Operational Assurance with Verint

Ninety One, a founder-led global asset manager with £118 billion AUM (formerly Investec Asset Management), needed a modern, resilient compliance-recording capability after its 2020 demerger. The firm required a single solution to capture interactions across Skype for Business, Cisco Call Manager and BT trading turrets across multiple geographies to meet strict regulatory and operational assurance requirements and avoid undetected lost calls.

Ninety One selected Verint Financial Compliance with Verint Automated Verification, deployed across 18 offices supporting 950+ regulated users, to unify recording of voice, screens and messages and automate infrastructure testing. The solution went live in three days, cut user provisioning from weeks to minutes, saves about three hours each morning via automated checks, strengthens compliance and oversight, and supports upcoming Microsoft Teams and cloud-based recording.

Ninety One

Marius Van Tonder

Global Infrastructure Manager