Case Study: Ninety One achieves unified compliance recording and operational assurance with Verint Systems

Ninety One goes live in 3 days with Verint and saves 3 hours every morning

Ninety One, a global asset manager, required a modern, unified solution to meet strict compliance recording obligations across its complex global communications infrastructure, which included Skype for Business, Cisco Call Manager, and BT turrets. They selected Verint's Financial Compliance solution to gain complete visibility and a flexible platform capable of recording multiple interaction channels.

Verint implemented its unified compliance recording and operational assurance platform, enabling Ninety One to manage all recording from a single system. The results included reducing user provisioning from weeks to minutes, saving three hours daily on infrastructure checks through automation, and achieving a full deployment in just three days. Verint's solution provided the asset manager with robust compliance assurance and operational efficiency.

Ninety One