Case Study: Hg (private equity investor) achieves portfolio-wide real-time collaboration and innovation with Verint Systems (Verint Community)

Hg Creates a Hive of Collaboration and Innovation with Verint

Hg is a leading private equity investor with around £10 billion in funds under management and a large, fast‑growing portfolio of software and services businesses. Historically Hg relied on in‑person meetings and annual events to share knowledge, which limited the scope and timeliness of collaboration across its 100+ portfolio companies, institutional investors and 170 employees — so the firm sought a secure, scalable online community to enable year‑round knowledge sharing and peer support.

Hg selected Verint Community to build "Hive," an out‑of‑the‑box, member‑only platform that now hosts 12 discipline communities and more than 1,000 members for real‑time, peer‑to‑peer collaboration across geographies. Hive lets users spin up new groups in minutes, share best practices and playbooks, run live podcasts and expert networks, and has improved engagement and knowledge flow across the portfolio — positioning Hg as a value‑adding partner and, in Jess Greenhalgh’s words, a “game‑changer.”

Hg

Jess Greenhalgh

Head of Community and Portfolio Engagement