Case Study: Financial Institution achieves stronger fraud detection and improved investigations with Verint Systems

Financial Institution - Customer Case Study

The Financial Institution, an established banking organization with 47 branches, 36 Money Express sites, and more than 150 ATMs, needed to modernize its aging analog security setup to improve clarity, reliability, and fraud detection as it grew. It chose Verint Systems to replace VHS-based surveillance with a more scalable solution that could better support investigations, compliance, and day-to-day security operations.

Verint Systems implemented Verint EdgeVR 80 and Verint EdgeVMS Op-Center across branches, subsidiaries, and ATMs, with high-definition video, transaction matching, centralized management, and audit reporting. The result was more reliable surveillance, stronger coverage, faster investigations, improved data management, and six months of continuous footage retention, helping the Financial Institution deter theft, reduce risk, and maintain compliance more efficiently.