Case Study: Leading Specialist Financial Services Provider achieves MiFID II compliance across the trading floor with Verint Systems

European Market Maker Relies on Verint to Support MiFID II Compliance across the Trading Floor

A leading European market maker and specialist brokerage firm needed to transform its compliance infrastructure to meet MiFID II requirements for recording and retaining all trade-related voice and electronic communications. Its legacy recording platform was unreliable and lacked scalability, while traders relied heavily on BT trading turrets and Cisco handsets—so the firm required a unified, secure, easily navigable solution that could capture dealer boards and back-office calls and retain records for at least five years.

The firm implemented Verint Financial Compliance Capture, a virtualized, centrally managed solution deployed across more than 100 traders and middle/back-office endpoints, with integrated search, automated retention, speech-to-text, alerting for missing recordings, and easy migration of legacy data. The rollout improved and sped up compliance investigations, streamlined monitoring across the trade lifecycle, reduced manual checks and operational risk, and helped the firm demonstrate MiFID II compliance while protecting its brand.