Case Study: Detroit Metro Airport achieves 15-minute incident resolution and reduces costly shutdowns with Verint Systems

Detriot Metro Airport uses Verint Networked Video Solutions to secure checkpoints and alleviate shutdowns

Verint Video Intelligence Solutions partnered with Detroit Metro Airport to address frequent, costly checkpoint shutdowns caused by security breaches that delayed flights and forced mass re-screenings. Breaches typically occurred when people bypassed checkpoints, moved into sterile areas after secondary screening, or used exit lanes incorrectly.

Verint’s networked video and integrated alarm solution provides immediate alerts, pre‑set PTZ camera tracking, and control‑center-triggered alarms so staff can stop processing, visually follow and detain suspects, and notify other checkpoints instantly. The integration reduced incident resolution to about 15 minutes, cutting shutdowns, improving regulatory compliance, and speeding airport response to security events.

Detroit Metro Airport