Case Study: Boot Barn achieves reduced theft and stronger loss prevention with Verint Systems' Video and Situation Intelligence Solutions

Boot Barn Builds Robust Loss Prevention and Security Efforts, Realizes Loss Reduction with Verint Video and Situation Intelligence Solutions

Boot Barn, America’s largest western and workwear retailer with more than 200 stores and a growing footprint, faced mounting loss-prevention challenges as it expanded. The retailer relied on a mix of analog NVRs, DVRs and PTZ cameras that lacked the resolution and centralized control needed for effective investigations, remote monitoring and system health management.

Boot Barn standardized its surveillance with Verint—deploying EdgeVR recorders, EdgeVMS Vid‑Center and Op‑Center, and Oncam 360° cameras at 35 locations—bringing high‑resolution hybrid IP capability, centralized access and proactive health monitoring. The results: reduced theft, faster investigations and search times, lower support costs, reliable uptime, easier store-level use through training, and a scalable platform that has become integral to operations and safety.

Boot Barn

Brian Huff

Director of Loss Prevention