Case Study: Illumina achieves unified EDC and faster, analysis-ready study builds with Veeva Systems

Unifying EDC to Address Protocols and Various Data Sources

Alcon and Illumina, two medtech companies, faced the industry-wide challenge of replacing fragmented, manual clinical data processes with a digital clinical infrastructure. Both struggled with managing CROs and internal resources, maintaining data integrity across varied sources, meeting evolving protocol requirements, and speeding study builds while keeping analysis-ready data available.

They implemented the Veeva MedTech Vault Clinical Platform with a phased rollout, strong governance, and hands-on training—internalizing study builds, standardizing protocols, and iterating on design. Results included faster, automated study deployments, greater autonomy (Illumina now builds and manages all studies in-house), and measurable efficiency gains for Alcon: 130+ studies in Vault CDMS, standardization increased to ~80% (above their 75% goal), and the data clean cycle shortened from 20 to under 14 business days.

Illumina

Phil Tayco

Associate Director, Clinical Data Management