Case Study: UCB achieves streamlined change control and faster regulatory approvals with Veeva Systems' Vault Quality-to-RIM Connection

UCB Streamlines Change Control and Variation Management

UCB, a Brussels‑based biopharmaceutical company focused on neurology and immunology with 8,000+ employees, faced thousands of annual post‑approval changes that impacted product registrations. Disconnected quality and regulatory processes created manual handoffs, poor visibility, and delays that slowed variation management and risked product release timelines.

To address this, UCB expanded its Veeva footprint with Vault QMS and Vault Registrations and implemented the Vault Quality‑to‑RIM Connection to enable automated two‑way data exchange and aligned data models. The integration synchronizes change controls and regulatory events, eliminates manual handoffs, delivers real‑time visibility across teams, shortens cycle times, reduces regulatory risk, and helps avoid product distribution delays; UCB plans further integration with clinical operations.

UCB

Olivier Melis

Associate Director and Digital Quality Partner