Case Study: Mundipharma achieves 35% reduction in manual handoffs and unified global regulatory visibility with Veeva Systems' Vault RIM

Mundipharma Transforms Regulatory Operations with Veeva Vault RIM

Mundipharma, a global pharmaceutical company of 4,000+ based in Cambridge, England, faced fragmented regulatory information across multiple systems and trackers for its Rx and Cx portfolios. With regulatory work spread across 120 local affiliates, processes relied on time-consuming manual data collection and email handoffs, limiting visibility and slowing submissions.

To address this, Mundipharma implemented Veeva Vault RIM (Registrations, Submissions, and Submissions Archive), engaged local affiliates and vendors during configuration, and ran a readiness program while migrating data into a single global system. The new platform delivered a single source of truth and end-to-end visibility, reduced manual handoffs by 35%, enabled faster HA query management and reporting, and created opportunities for further process acceleration.

Mundipharma

Helen Donnelly

Head of Regulatory Affairs Systems and Analytics