Veeva Systems
184 Case Studies
A Veeva Systems Case Study
Linical Americas is a global CRO running 200+ trials across 20+ countries, focused on oncology, CNS, and infectious disease. Facing non‑21 CFR‑compliant legacy systems, dispersed teams, manual TMF tracking, and slow study setup and TMF delivery—challenges compounded by the pandemic—they needed a unified, scalable digital platform to ensure compliance and business continuity.
By implementing Veeva Vault Clinical Operations Suite (Vault eTMF and Vault CTMS) and consolidating systems, Linical automated workflows, enabled hybrid monitoring, and gained real‑time visibility with tools like the eTMF Completeness Checklist. The result: study setup time was cut by 50%, TMF delivery to sponsors became 75% faster (from months to about two weeks), TMF tracking time dropped, and inspection readiness and client confidence significantly improved.
Julie McHugh
Chief Operating Officer