Case Study: CMIC Holdings achieves paperless SOP management and strengthened compliance with Veeva Systems' Vault QualityDocs

Japan’s Largest Contract Research Organization Implements Veeva Vault QualityDocs to Strengthen Compliance with Cloud-based SOP Management

CMIC Holdings, Japan’s largest contract research organization, faced mounting regulatory scrutiny of SOP creation and management while rapidly expanding its global clinical trial services. The company needed a scalable, cloud-based content management system to replace paper processes, ensure compliance across locations, and maintain efficiency during growth.

CMIC implemented Veeva Vault QualityDocs as its enterprise SOP platform, going live for all 50 users in under four weeks. Vault provided a single authoritative source for approved documents, paperless distribution, Read-and-Understood tracking, and management dashboards—resulting in faster document creation, higher operational quality, strengthened compliance, and improved control across multiple sites.

CMIC Holdings

Nobuo Nakamura

CRO Company President