Case Study: Ipsen achieves standardized, cloud-based content management and increased organizational agility with Veeva Systems' Veeva Vault

Ipsen Makes Strategic Move to Standardize on Veeva Systems’ Cloud-based Content Management Solution to Increase Organizational Agility

Ipsen, a global pharmaceutical company, standardized its content management on Veeva Systems’ cloud-based Vault to increase organizational agility and support rapid growth. The move replaces a patchwork of heavily customized legacy systems that caused inconsistent document practices, high support demand, and resource‑intensive validation, beginning with Vault Submissions for regulatory content across 20 countries and plans to roll out PromoMats, eTMF, and QualityDocs to 3,000+ users and external partners.

By adopting the Vault suite, Ipsen harmonized processes, enabled secure global collaboration and cross‑departmental access, and codified best practices across clinical, regulatory, quality, and commercial teams. The result was rapid user adoption with fewer support cases, automatic upgrades on a validation‑ready platform that frees IT to focus on strategic priorities, and the development of a long‑term strategic partnership with Veeva.

IPSEN

Malika Mir

CIO