Case Study: International Drug Development Institute (IDDI) achieves paperless, inspection‑ready TMFs and improved collaboration with Veeva Systems' Vault eTMF

IDDI Improves Collaboration, Control, and Audit-readiness in the Cloud with Veeva Vault eTMF

International Drug Development Institute (IDDI) is a biostatistics and integrated eClinical services CRO with offices in Belgium, Boston, Raleigh, and Cupertino. Faced with a cumbersome hybrid TMF environment of paper binders, shared drives, and e-rooms, the company struggled with insecure workarounds, poor version control, limited global access, and high audit risk — forcing costly manual processes and printed TMFs to prepare for inspections.

After a two‑year search IDDI implemented Veeva Vault eTMF, piloting a Phase III study in under four weeks and migrating 34 active studies while leveraging a DIA‑aligned template across 90 studies. The cloud solution delivered real‑time collaboration, e‑signatures, automatic versioning, audit trails, and dashboards for TMF completeness, enabling one‑day study setup, remote inspection access, and markedly improved compliance, efficiency, and audit-readiness.

IDDI

Linda Danielson

Chief Operating Officer