Case Study: Leading Global Medical Device Diagnostics Company achieves a Clinical Trial Center of Excellence and sub-4-week EDC build with Veeva Systems

Global Medical Diagnostics Company Builds Clinical Center of Excellence with Veeva MedTech Solutions

A leading global medical diagnostics company set out to create a Clinical Trial Center of Excellence but was hampered by manual processes, spreadsheets, and information silos. The organization needed a scalable, compliant way to collaborate, improve data quality and reporting, and meet demanding data requirements—especially after receiving an emergency use authorization (EUA) for COVID-19 screening that required an unusually fast study launch.

They implemented Veeva MedTech (Vault Clinical Operations, Vault CDMS, Vault CTMS, and Vault eTMF) to centralize data and documents, enable connected clinical operations, and accelerate EDC. With Veeva’s agile design and templates—and by having internal staff shadow Veeva designers—they built and tested a COVID study in under a month (database work in <1 week). The result: inspection-ready trials, faster and more efficient study management, EDC builds under four weeks, greater flexibility for protocol changes, and internal teams now able to configure studies independently.