Case Study: Global Medical Device Company achieves faster clinical trial timelines and automated site payments with Veeva Systems

Global Medical Device Company Cuts Trial Timelines with a Unified Clinical Platform

A Western Europe–based global medical device company with 20,000+ employees was relying on a multi-vendor mix of siloed point solutions, which caused delays, manual spreadsheets and long email chains, complex integrations, and time-consuming manual tracking of site payments. The head of clinical operations set a goal to replace manual systems with an automated, connected approach to reduce rework and accelerate trials.

The company consolidated onto Veeva’s unified platform—Vault Clinical (CTMS, EDC, Payments) and Veeva MedTech—going live quickly with out-of-the-box configuration and integrated workflows. The change empowered data managers to build studies without heavy programming, automated site payments and data transfers, and created a single source of truth. Results included rapid study ramp-up (30+ early go-lives, nearly 100 studies in CTMS after six months), six months saved on implementation, three studies built by data managers within 90 days, automated payments across 100+ studies and ~300 sites, and $26M+ in tracked reimbursements.