Case Study: Exom Group achieves efficient document management and real-time visibility with Veeva Systems' Vault eTMF

Exom Group Deploys Veeva Vault eTMF for Efficient Document Management and Real-time Visibility

Exom Group, a global CRO specializing in clinical research and personalized health, faced rapid growth that its legacy document tools could not support. The company struggled with a passive TMF model, time‑consuming logins and manual signatures, missing or duplicate documents, limited site and sponsor visibility, and poor audit readiness.

Exom deployed cloud-based Veeva Vault eTMF (and later Veeva Vault QualityDocs) to enable active TMF management, real‑time document access, electronic signatures, full audit trails, and seamless collaboration with sponsors and investigator sites. The change delivered 30–40% efficiency gains in document management, an estimated annual saving equal to one full‑time employee, roughly 80% lower courier costs, and stronger inspection readiness and stakeholder confidence.

Exom Group

Luigi Visani

CEO