Case Study: Excelya achieves real-time inspection readiness with Veeva Systems Vault eTMF

Excelya - Customer Case Study

Excelya, a pan-European CRO, needed a stronger way to help sponsor customers achieve inspection readiness by maintaining a complete, accurate eTMF with real-time visibility and full transparency. Working with Veeva Systems and its Vault eTMF product, Excelya addressed the challenges of document control, quality checks, and outsourced sponsor oversight.

Veeva Systems implemented Vault eTMF with a structured oversight model, central reviewer teams, trained project leaders, and specialized resourcing to support sponsor teams. The result was faster access to reports and KPIs, more frequent quality checks, improved completeness of the TMF, reduced study delays, and lower costs through accelerated activities and reusable processes across studies.

Excelya

Petek Berker Birik

Director and Head of the eTMF Unit