Case Study: EVER Pharma achieves smarter, multichannel customer engagement with Veeva Systems' Veeva OpenData and Veeva CRM

EVER Pharma Adopts Veeva OpenData and Veeva CRM to Transform Customer Engagement

EVER Pharma, a specialty pharmaceuticals company active in neurology, critical care, anesthesia and oncology, needed up-to-date customer data to prepare its Polish field team for two upcoming product launches. The company’s challenge was ensuring accurate, timely CRM information to improve commercial execution and deliver tailored interactions with healthcare professionals.

EVER Pharma adopted Veeva OpenData and Veeva CRM (part of Veeva Commercial Cloud) to provide verified customer reference data and multichannel engagement tools. The solution gave field reps accurate records they can update even offline, enabled faster, more personalized customer interactions, streamlined operations, and established a scalable foundation to support future market expansion.

EVER Pharma

Dariusz Matejuk

Country Manager Poland