Case Study: Eli Lilly achieves faster regulatory submissions and 5,000-user Vault growth with Veeva RIM

A Veeva Systems Case Study

Preview of the Eli Lilly and Company Case Study

Eli Lilly increases submissions output 50% with Veeva Systems

Eli Lilly and Company, a large biopharma firm, sought to accelerate the deployment of its regulatory information management (RIM) capabilities and deliver greater business value at a faster speed. The company initially used a traditional waterfall method with Veeva Systems but needed a more agile approach to streamline its processes for CMC post-approval submissions and beyond.

Veeva implemented an agile project management approach, which included more frequent incremental releases and dedicated Discovery Action Teams. This solution, utilizing Veeva Vault RIM and later adding Veeva Submissions Publishing, dramatically accelerated the deployment timeline. As a result, Eli Lilly expanded its Vault user base from 300 to 5,000 in two years and increased its submissions output by 50%, from 400 to 600 per month, leading to faster approvals and higher quality submissions.


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