Case Study: Bluebirdbio achieves streamlined regulatory operations and real-time submission visibility with Veeva Systems' Vault RIM

Bluebird bio Unlocks Efficient Ways of Working with Veeva Vault RIM

bluebird bio, a Cambridge-based gene therapy company, faced growing regulatory demands but was relying on Vault RIM only for document approval and storage while staff tracked submissions with spreadsheets and ad hoc tools. This fragmented approach made finding the right documents and tracking submission status slow and opaque, prompting a need for a unified platform to improve efficiency and visibility.

bluebird bio implemented a two‑phase Vault RIM relaunch with Veeva consulting: phase one built the infrastructure and data relationships, and phase two focused on global user adoption with a centralized training site, checklists, videos, and metadata best practices. The result is real‑time submission dashboards, faster document retrieval, and more efficient regulatory operations, with plans to extend benefits by connecting Vault RIM to other Vault applications.

Bluebirdbio

Scott Cleve

Vice President Regulatory Operations and Compliance