Veeva Systems
184 Case Studies
A Veeva Systems Case Study
Biomapas, a Kaunas‑based service provider of pharmacovigilance, clinical research, regulatory, and medical information services with 300+ employees, faced rising adverse‑event caseloads and increasingly complex global regulations. Its legacy on‑premise database and point solutions produced fragmented data, slow reporting, high IT maintenance, and limited ability for sponsors to participate in safety workflows, complicating inspections and compliance readiness.
Biomapas implemented Veeva Vault Safety, a multitenant cloud solution that unified data, provided robust data segregation and configurable access levels, and enabled real‑time reporting and client collaboration. The change reduced IT overhead and continuity risk, improved compliance readiness and service quality, sped reporting and review, and gave the company a scalable platform for future automation and tighter sponsor–CRO safety collaboration.
Martijn Van De Leur
Head of Global Pharmacovigilance