Case Study: Fortrea simplifies the site experience with Veeva Systems' VeevaID

Fortrea Simplifies the Site Experience with VeevaID

Fortrea, a clinical research organization, was struggling with a complex technology landscape that forced site staff to manage multiple logins and systems across studies. This created frequent access issues, delays in data entry and signatures, and extra support work for internal clinical teams. To reduce this friction, Fortrea turned to Veeva Systems and its VeevaID single sign-on product.

Veeva Systems implemented VeevaID to give more than 4,500 site users one secure login across Veeva applications such as Veeva EDC and Veeva Site Connect. The result was a major drop in login-related problems, less burden on support teams, and improved training compliance; one Fortrea leader said they no longer had recurring meetings about access issues. The solution also created a portable training record, helping investigators avoid repeating training across studies.

Fortrea

Bireshwar Saha

Head of Global Programming and Analytics