Case Study: Moderna accelerates MLR content review with Veeva Systems’ Veeva AI for PromoMats

How Moderna Launched Veeva AI for PromoMats

Moderna, the biotech company, was looking for a way to handle rising content volumes in medical, legal, and regulatory (MLR) review without adding headcount. Working with Veeva Systems and its Veeva AI for PromoMats product, Moderna aimed to speed up content approval while improving quality and compliance for materials sent to healthcare professionals and patients.

Veeva Systems implemented AI agents directly inside PromoMats, including Quick Check Agent and Content Agent, so they could run within Moderna’s existing workflow with minimal disruption. The rollout helped Moderna review content faster, catch issues earlier, and focus human reviewers on higher-value work; Moderna said the approach would let the team do more work with the same number of people, with early signs of improved efficiency, better content quality, and shorter cycle times.

Moderna

Jason Benagh

Director of Global Marketing Operations