Case Study: Wawanesa Insurance achieves accurate, compliant commission reporting and faster broker payments with Varicent ICM

How Wawanesa Improves Sales Performance with Compliant, Accurate Commission Reports

Wawanesa Mutual Insurance, one of Canada’s largest mutual insurers with $4.2B in annual revenue, $11.3B in assets and over 5,700 employees, needed to modernize how it managed broker compensation. The company set out to replace a legacy sales compensation system with a solution that could deliver accurate commission and retirement-plan reporting, robust accounting and integrations, and meet strict compliance requirements.

Wawanesa implemented Varicent Incentive Compensation Management (ICM) to automate calculations tied to its complex brokerage hierarchy, deliver on-demand commission statements and interactive dashboards, and support rigorous annual audits. The result: faster, earlier payments, reduced manual administration, improved broker visibility and performance, and a single, compliant source of truth for sales and finance teams.

Wawanesa Insurance

Lyndsey Hucko

Senior Business Development Systems Specialist