Case Study: Colt Technologies achieves faster, more agile commission management with Varicent ICM

How Colt Increased Its Commission Program’s Agility with Varicent

Colt Technology Services, a London‑headquartered provider of high‑bandwidth, on‑demand network services, needed a more agile way to manage growing sales compensation complexity. Their bespoke system was slow to calculate payments, required IT consultants for changes, and offered limited reporting—constraints that became more acute as the customer base and salesforce expanded.

Colt moved commission plans for 650 sales reps and 200 agents to Varicent Incentive Compensation Management (ICM) in the cloud, gaining self‑service configurability, richer reporting, automated target‑setting, and full audit trails. The result: faster plan changes, greater rep confidence in pay accuracy, scalable administration without growing the team, and more time for the compensation function to focus on strategy and motivating performance.

Colt Technologies

Thierry Casier

Sales Compensation Director